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Every reasonable effort is made to ensure colour and finish consistancy,but our products are Hand Finished and colours may vary slightly..indeed we believe this to add to its character and beauty.

Deliveries....We only deliver by local courier which means our goods are fully insured.We endeavour to deliver as soon as your order is processed.However,if an item is out of stock,we will contact you via email and inform you of new stock arriving.

We will not accept claims for inconvienence,compensation or cancellation caused by unavoidable delays in delivery cancellations.

Cancellations will not be accepted if goods have been reserved,stored or dispatched by ourselves or our suppliers.

Returns.....
Should an item arrive damaged,we will replace free of charge,if for any reason we are unable to replace your item a full refund will be issued.However,should a claim made,this must be within 48 hours of delivery and in original packaging.

We accept no liability if you return goods by any other method other than a signed for delivery method(one that requires a signiture upon receipt.)

Lead time on Bespoke Funiture is 6 -8 weeks upon receipt of payment.
 
Security...
We know of no documented cases of credit card fraud using our shopping system over the internet.All credit card numbers are encrypted in the software when the order is placed.They are only decrypted after they reach our computer.They are not held in clear text on any web site. 

When placing an order you must inform us of any restrictions or circumstances which may prevent successful delivery being completed.